IT Business Analyst

To work across projects and programmes to identify business problems and opportunities; elicit, analyse, document and validate requirements; define test strategy and test cases; and support the delivery of suitable IT and business solutions.

Responsibilities

• Work with internal stakeholders to identify and define business problems and opportunities, understand current (‘As Is’) processes and define business requirements to achieve the target (‘To Be’) state
• Plan and manage business analysis activities throughout the project lifecycle
• Apply best-practice analysis techniques to elicit, document, analyse and validate functional and non-functional requirements
• Manage requirements end-to-end, ensuring full traceability throughout delivery
• Select and apply appropriate requirements elicitation and validation techniques to suit different audiences
• Visualise and communicate requirements using user journeys, process models and wireframes
• Work closely with Architecture, internal IT teams and third-party suppliers to support the production of integration specification documentation
• Lead feasibility studies where required
• Contribute to supplier selection activities and tender evaluations
• Support the development of robust project business cases
• Collaborate with internal IT teams and external suppliers to design, test and implement solutions that meet business needs
• Own and manage detailed test planning, execution and defect management activities
• Support detailed cutover planning and execution
• Carry out stakeholder analysis and manage stakeholder relationships throughout delivery

Qualifications

• Proven experience undertaking a full end-to-end Business Analyst role on multiple and/or complex projects
• Strong understanding of business analysis best practice, including:
  • Requirements elicitation, documentation, analysis and validation
  • Requirements traceability
  • Process mapping (including swim-lane diagrams) and BPMN
• Experience working within both Waterfall and Agile delivery environments
• Demonstrable ability to manage stakeholders throughout the full project lifecycle
• Good working knowledge of project delivery artefacts including risks, issues and change control
• Proficient user of Microsoft Word, Excel, Visio and PowerPoint
• Experience using requirements and test management tools such as JIRA and X-Ray
• Knowledge of the construction industry and systems such as COINS and Causeway (desirable)

Skills & Behaviours

• Strong analytical skills with the ability to break down complex problems and communicate outcomes clearly
• Confident engaging with stakeholders at all levels of the organisation
• Ability to tailor requirements elicitation techniques to different stakeholder groups
• High-quality documentation and governance skills, ensuring clarity and a robust audit trail
• Ability to visualise requirements using process flows, swim‑lane diagrams and wireframes
• Experience managing testing phases, including defect management
• Ability to rapidly develop an understanding of technical concepts to:
  • Support integration design
  • Challenge proposed solutions
  • Ensure requirements coverage
• Collaborative approach, with the ability to work effectively across project teams, IT functions, and internal and external stakeholders, BCS (ISEB), IIBA or equivalent Business Analysis qualification
• Business change management qualification or experience (desirable)

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