University Hospitals Birmingham NHS Foundation Trust
Band 5 Project Support Officer
The closing date is 05 July 2026
An exciting opportunity has arisen for a motivated and dynamic Project Support Officer to join the Strategic Projects Team within Maternity Services at UHB.
This is an excellent opportunity for an individual who is passionate about improving maternity services and enhancing the experience and outcomes for women, babies and families across our services. The role offers valuable exposure to strategic programme delivery, service improvement and collaborative working across multidisciplinary teams within one of the UK’s largest NHS Trusts.
You will play a key role in supporting the delivery of a wide range of strategic projects and programmes across Maternity Services. Working closely with Strategic Project Managers, you will help ensure project objectives and deliverables are achieved efficiently and effectively, while also taking responsibility for leading allocated projects within the wider strategic portfolio.
The role involves managing small to medium-scale projects, supporting project planning and reporting processes, monitoring project schedules, maintaining risk registers and coordinating updates from a range of stakeholders. You will utilise project management systems and tools to track progress, identify interdependencies and support the successful delivery of projects and programmes.
This is a fantastic opportunity for someone looking to further develop their project management, leadership, and service improvement experience within a forward-thinking and innovative maternity service.
Main duties of the job
- Support the delivery of strategic projects and programmes within Maternity Services, working closely with the Strategic Projects Team and Director of Strategic Projects.
- Manage and coordinate small to medium-scale projects, ensuring project milestones, timelines, risks, and deliverables are effectively monitored and achieved.
- Prepare, maintain, and distribute project documentation including project plans, reports, action logs, risk registers, presentations, and meeting papers.
- Maintain accurate project administration systems, documentation, version control, and project tracking using Microsoft Office and project management software.
- Liaise and build effective working relationships with a wide range of stakeholders including senior managers, clinical teams, corporate services, external organisations, and collaborative partners.
- Support the organisation and coordination of project meetings, training sessions, events, and workshops, including taking minutes and following up on agreed actions.
- Analyse and interpret complex information and project data to support reporting, identify project interdependencies, risks, and provide recommendations to stakeholders.
- Provide administrative and office management support including monitoring departmental expenditure, ordering supplies, and maintaining equipment and resources.
About us
University Hospitals Birmingham NHS Foundation Trust strives to have an inclusive culture where everyone feels like they belong, can thrive, knows that they add value and feels valued. We do this by developing compassionate and culturally competent leaders, being values driven in all that we do and by creating a welcoming and inclusive workplace that thrives on the diversity of our people. As such we want to attract and recruit talented individuals from all backgrounds, and for each of you to feel supported for the diversity you bring, to achieve your full potential. For those staff with a disability, including physical disability, long term health condition, mental health or neurodiverse condition, this also means being committed to making reasonable adjustments needed for you to carry out your role.
Person Specification
Qualifications
- GCSE in Maths and English or equivalent numeracy and literacy
- Degree or equivalent knowledge, training or experience – e.g. in project management / administration
- Further evidence of study to postgraduate level or equivalent
Experience
- Demonstrate experience of working within a project management environment supporting the delivery of projects
- Experience of analysing documents
- Experience of communicating with a wide range of staff
- Experience of writing reports
- Knowledge of the NHS structures and health and social care delivery systems
- Knowledge of the Project Management theory and processes
- Good understanding of data protection/ confidentiality principles (related to personally and/or commercially sensitive information)
- Experience of working with a project software toolscript>
- Knowledge of Risk and Issue Management.
- Experience of stock management within a team.
- Experience of taking minutes (where required) at meetings with Senior Managers
Additional Criteria
- Evidence of good administrative ability & organisational skills
- Self-motivated – able to work independently to prioritise and manage own workload
- Ability to use judgement and decision making skills
- Ability to analyse information and write/present complex data in the form of reports
- Ability to identify and map interdependencies across projects/programmes
- Liaise with relevant Project Managers to effectively communicate identified project/programme interdependencies
- Ability to work on a number of projects/programmes concurrently
- Clear ability to use initiative to achieve results
- Confident and competent in the use of computers and related technologies
- Ability to work effectively under pressure and to prioritise important tasks to tight deadlines whilst ensuring quality standards are maintained.
- Tactful and able to build good working relations
- Ability to work as part of a team and autonomously
- Skills in a range of Microsoft Office tools and project management software
- Good interpersonal skills – able to work with a variety of staff at all levels (internally and externally)
- Able to demonstrate high levels of integrity, confidentiality and reliability
- To be able to handle sensitive data
- Ability to think clearly under pressure, analyse complex situations, reach decisions and take appropriate action
- Occasional need to travel to attend external meetings as required as well as cross sites.
- Desire to learn and develop including additional project management related skills
- Good personal insight of own strengths benefiting personal development
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer name
University Hospitals Birmingham NHS Foundation Trust
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