Service Leader

Company: Community Integrated Care
Apply for the Service Leader
Location: Armadale
Job Description:

Our Benefits

  • Work doing the things you enjoy, meaning work never feels like work
  • Work for a multi award‑winning Charity that invests all its profits right back into the people we support, our workforce and our local communities
  • Managed by supportive senior leaders
  • 33 Days annual leave inclusive of statutory bank holidays (for full time, part time is worked out on a pro‑ratio basis)
  • Pension Scheme
  • No uniform – we wear our casual clothes
  • Flexible Working Hours & Shift patterns
  • We will pay for your PVG
  • Shopping Discounts Scheme
  • Ongoing continued professional development and progression opportunities
  • Recommend a Friend Bonus scheme
  • Financial Hardship Fund
  • Investment in your wellbeing

Join Our Management Team in West Lothian (Armadale/Broxburn)

We have an exciting opportunity for a caring, compassionate and experienced Service Leader Level 3 to join our team in West Lothian. You will lead and manage a team of 30 Support Workers working across two care homes and one supported living service to make a real difference to the lives of the ladies and gentlemen we currently support with learning disabilities, Autism, Down’s Syndrome and Mental Health Concerns.

This is a Registered Manager role and the successful applicant will be responsible for the daily management of these services and their staff teams. They will be responsible for ensuring staff teams are suitably trained, well supported and supervised and have the tools to carry out their role to the best of their ability. As part of your role, you will support and mentor a Service Leader Level 1 in the area.

They will also be responsible and accountable for the 24‑hour management of the services, ensuring that all aspects of support and service delivery are focused on meeting the needs and preferences of the people we support. This includes involvement in the creation and auditing of care and support plans, risk assessments, evacuation plans and other safe systems of work.

The successful candidate will have effective communication, leadership, coaching and mentoring skills. They will be responsible for working with both internal and external partners including other healthcare professionals, local authority and family members. They will also be committed to person‑centred planning, supporting positive risk taking and best practice for individual reviews. Flexibility will be essential.

The successful candidate will have a current SSSC or equivalent registration or the ability to be registered upon taking up the post.

A relevant management, social care or nursing‑related qualification and relevant experience is essential.

A full UK driving licence and use of own vehicle is also essential for this role.

Community Integrated Care operates a centralised on‑call system so there are no on‑call duties required within this role.

This post is a permanent role for 37.5 hours per week working from Monday to Friday 9am‑5pm.

The Ideal Candidate Will

  • Be a motivated self‑starter with supervisory or management experience in the Health and Social Care sector
  • Have, or be working towards, a SVQ 4 in Health and Social Care
  • Hold a full UK driving licence and have use of a car
  • Have a good understanding of relevant legislation i.e. GDPR, Health and Safety, Whistleblowing, Adult Support and Protection and apply this to practice
  • Be an excellent communicator who is able to manage and encourage the staff teams to improve their practice
  • Have experience of managing rotas
  • Be willing to undertake the role of Registered Manager with the Care Inspectorate for both services

This is a great opportunity to make a genuine difference, where you will be responsible for leading an engaged and motivated team to change lives and deliver person‑centred outcomes for every person we support. You will also take the lead by driving performance, setting the pace and direction within services, promoting a positive and passionate culture, and ensuring that services are appropriately and effectively resourced to change lives for the better.

Company Values

  • Patience
  • Empathy
  • Compassion and sensitivity to others
  • A strong work ethic
  • Reliability
  • Honesty
  • Determination
  • A problem solver
  • Resilience

Community Integrated Care is one of the UK’s largest health and social care charities. We work hard to enrich the lives of people with many different care needs. It’s exciting and rewarding work, and we’re full of pride and passion for what we do.

If you are interested in learning more about the role before submitting your application, please feel free to contact recruitment.scotland@c-i-c.co.uk.

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Posted: April 18th, 2026