What you’ll bring to the team
First Aid Team Leader
Location: Chessington World of Adventures, Surrey, KT9 2NE
Hours: Full time any 5 days out of 7 (including weekends and bank holidays)
Contract Type: Permanent, hourly paid
We are recruiting for a First Aid Team Leader to join our ROAR‑some First Aid Team!
In this role you will oversee the daily operations of the First Aid department, ensuring excellent care for guests and staff across the resort. You will lead, develop, and support the First Aid team, managing rotas, training, and performance to maintain high standards of service and safety.
Working closely with the Security and Incident Manager, you will ensure effective incident response, accurate reporting, and compliance with health, safety, and safeguarding procedures. The First Aid Team Leader will handle recruitment, inductions, and welfare support, fostering a positive and professional team culture.
In addition, you will manage departmental budgets responsibly, drive operational improvements, and act as Duty Manager on a rotational basis, providing strong leadership and coordination during resort operations.
Qualifications & Experience
- Level 3 First Aid at Work qualification (3‑day FAW).
- Previous leadership or management experience in a first aid or emergency response environment.
- Previous experience working with children.
- Extended First Response Qualifications (e.g. FREC3), would be desirable.
- Due to the nature of the role applicants need to be over 18 years old.
Benefits
- 40% discount off LEGO® sets and products on the online LEGO Store!
- Merlin Magic Pass: 20 free tickets for you, your family and friends to enjoy all of our Merlin Attractions across the world!
- 25% discount in Merlin retail shops and restaurants (a brilliant extra treat when you’re using your Magic Pass to visit!)
- Staff discount codes for Merlin Annual Passes to gift to loved ones!
- Private pension scheme
- Life assurance scheme
- Employee assistance programme
- Access to Perks at Work which 30,000+ national & local employee discounts
- Ongoing training & development
Pay Range
GBP £13.61/Hr.
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