Overview
Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid. At Visa, you’ll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you.
Role
In this role you will be primarily responsible for supporting the Regulatory Compliance function with implementation and ongoing monitoring of compliance controls associated with the regulatory compliance obligations of Visa Payments Limited. You will also act as a key contributor to the Regulatory Compliance function’s regulatory incident identification, assessment of materiality of the event, and investigation processes, ensuring timely escalation and robust documentation in line with regulatory expectations.
Responsibilities
- Carry out initial regulatory incident assessments and investigations, including fact-finding, impact analysis, and root cause identification.
- Support the coordination of cross-functional incident reviews, working closely with stakeholders in other teams to gather information and assess regulatory exposure.
- Assist in determining the regulatory materiality of incidents and support preparation of escalation summaries for senior management and the Compliance function.
- Contribute to the development, review, and tracking of mitigation and remediation actions, ensuring clear ownership, appropriate timelines, and alignment with regulatory expectations.
- Support the preparation of documentation and evidence packs to respond to regulatory notifications, enquiries, or internal governance forums, where required.
- Maintain accurate incident records, including investigation notes, decisions taken, and rationale, to support audits and regulatory reviews.
- Identify emerging themes, trends, and root causes from regulatory incidents, contributing insights to reporting, risk assessments, and control updates.
- Support continuous improvement of incident management processes, controls, and playbooks, providing input into policies, procedures, and training materials.
Additional Responsibilities
- Obtaining information to support internal audits and regulatory requests.
- Supporting the Regulatory Compliance function as required on projects and any other ad hoc regulatory compliance projects.
- Assisting with the compliance function regulatory training obligations.
- Contributing to regulatory horizon scanning, including consideration of potential business impact, proposed regulatory changes, system and control assessments in line with upcoming changes.
- Ability to construct regular reporting, such as metrics and dashboards.
- Supporting the promotion and embedding a culture of compliance, including providing input to training materials to be distributed across Visa Payments Limited.
This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.
Qualifications
Essential — A good understanding of core pillars of effective regulatory compliance programmes. Recognised compliance qualification (ICA or similar) and/or educated to relevant degree level. Basic working knowledge and understanding of UK regulatory landscape and regulations such as: Payment Services Regulations, Money Laundering Regulations, Wire Transfer Regulations. A strong team player with a positive attitude, who has attention to detail and shows initiative. Able to take a flexible and agile approach and respond to changing priorities. A clear communicator, with a high standard of written English.
Desirable — At least 2 years’ regulatory compliance experience with a Financial Services or cross-border payments institution. Experience in incident management, compliance monitoring or audit processes (not essential). Adept at working independently and multi-tasking. Bachelor’s degree in law is advantageous.
EEO Statement
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
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