National Key Account Manager

Overview

Our client, based in the UK and Ireland, provides best-in-class genomic next-generation sequencing services to Clinicians, Biopharma and Clinical Research sectors worldwide. They are seeking an experienced Hospital Key Account Manager to cover London and its surrounding areas.

Responsibilities

• Identify, engage, and win new business from private NIPT clinics and private hospitals across the UK.
• Secure access to and build relationships with key decision-makers, including Consultants, Laboratory Managers, Pathologists, and Hospital Administrators.
• Develop and execute a territory strategy to achieve commercial targets across priority specialties.
• Lead commercial discussions and negotiations for new contracts and service agreements.
• Map and prioritise key accounts with high growth potential in Oncology, NIPT and related specialties.
• Deliver high-quality educational and promotional meetings to inform HCPs and hospital teams about the company’s genetic testing portfolio.
• Plan and execute scientific and commercial presentations to drive awareness and adoption.
• Work collaboratively with the Scientific Team and Marketing to deliver value-added activities and educational events.
• Maintain strong, ongoing relationships with existing clients to ensure satisfaction and continuity of service.
• Collaborate cross-functionally with marketing, scientific, and laboratory operations teams to ensure optimal service delivery.
• Provide market intelligence and competitor insights to inform strategic decision-making.
• Maintain accurate CRM records of customer interactions, opportunities, and pipeline status as required.
• Regularly report on sales performance, customer activity, and territory insights.
• Monitor account metrics and adjust strategies to ensure achievement of targets.

Key Skills / Previous Experience

• Bachelor’s degree in Life Sciences, Biomedical Science, or related discipline (preferred).
• Minimum 3–5 years’ experience in hospital sales within the pharmaceutical sector.
• Demonstrated success in developing new business and managing complex hospital accounts.
• Experience engaging with multidisciplinary hospital stakeholders (clinicians, laboratory managers, and procurement).
• Previous exposure to genomics, molecular diagnostics, or women’s health (NIPT) is highly advantageous.
• Existing, active relationships in Oncology, NIPT, Cardiology, Nephrology, Neurology, or Ophthalmology.
• In-depth knowledge of the private hospital network in and around London.
• Confident and credible with clinical and commercial stakeholders.
• Collaborative, adaptable, and able to thrive in a fast-paced, science-driven environment.
• High integrity and commitment to ethical commercial practice.

Additional Information

• Full-time, permanent role.
• Company car

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