IT Operations Engineer

IT Operations Engineer – Colchester

• First-line and remote support: Handle IT queries, resolve or escape incidents, and document solutions.
• Asset management: Procure, track, and maintain company IT equipment.
• Identity and access: Manage accounts, permissions, and licences in line with policy.
• On-site support: Install/configure hardware, troubleshoot connectivity issues, and provide face to face technical help.
• Projects and improvements: Test and roll out new systems, automate workflows, and suggest service enhancements.
• Vendor coordination: Work with suppliers to resolve issues, manage orders, and obtain quotes.

• 2+ years in multi-site IT support.
• Strong Microsoft 365 administration (Exchange, Teams, SharePoint, OneDrive).
• Networking fundamentals (TCP/IP, DNS, DHCP, VPN, Wi‑Fi).
• Proficiency in Windows, Android, and Apple platforms.
• Active Directory & Entra ID management experience.
• Endpoint and mobile device management (Intune, Endpoint Central).
• Strong problem‑solving and communication skills.
• Driving licence essential

If you are passionate about making a difference and want to be part of a family that values empathy, dedication, and professionalism, we would love to hear from you.

#J-18808-Ljbffr…