Front Office Manager – Luxury Hotel | Mayfair

We are delighted to present an exciting opportunity for an enthusiastic and experienced Front Office Manager to join a prestigious luxury hotel in the heart of Mayfair.

What’s on Offer

• Salary: £65 000–£69 000 per annum, 28 days’ annual leave, company pension, life insurance, private healthcare, ongoing training and career development within a prestigious luxury hospitality environment

Key Responsibilities

• Lead and coordinate the day-to-day operations of the Front Office team, ensuring seamless and efficient service delivery.
• Inspire, motivate, and develop the Front Office team to achieve exceptional performance while maintaining the highest standards of professionalism.
• Deliver outstanding guest experiences by ensuring every interaction reflects excellence in luxury hospitality and customer service.
• Drive operational efficiency while contributing to business objectives and maximising profitability.
• Ensure full compliance with company policies, procedures, and brand standards across all Front Office operations.

About You

• Previous management experience within a luxury 5-star hotel environment.
• Strong leadership and people management skills, with the ability to inspire and develop high-performing teams.
• Passionate about delivering exceptional guest service and creating memorable experiences.
• Excellent communication and interpersonal skills.
• Experience working for Mayfair-located properties would be a strong advantage.

If you are passionate about delivering exceptional guest experiences and are looking to advance your career within a world-class luxury hotel, we would love to hear from you.

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