Overview
Are you looking for the next step in your career in food and beverage? The National Trust is renowned for its food and hospitality. We run 185 cafes all over England, Wales and Northern Ireland, and we’d love you to join us.
Benefits
We want to help you look after the things that matter to you, such as saving for your future, getting a discount on your weekly shop, or encouraging you to find a work‑life balance. Please read our package below to see what benefits we offer you.
- Substantial pension scheme of up to 10% basic salary
- Free entry to National Trust places for you, a guest and your children (under 18)
- Rental deposit loan scheme
- Season ticket loan
- EV car lease scheme (for roles that meet the salary criteria)
- Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
- Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
- Flexible working whenever possible
- Employee assistance programme
- Free parking at most Trust places
What It’s Like to Work Here
To find out more about what it’s like to work in a food and beverage team for the National Trust.
What You’ll Be Doing
As Food and Beverage Manager you’ll lead and support your team at one of the National Trust’s busy visitor attractions. This involves handling things behind the scenes, from administration to developing people and everything in between. You’ll champion outstanding customer service and keep presentation standards high to give all visitors an enjoyable day.
You’ll be responsible for leading and running our café on a day‑to‑day basis so the team can focus on their tasks. It’s a busy, lively place and we want to ensure we always give visitors the best service every time.
You’ll help to build a great place to work: recruiting and training versatile and hard‑working people, encouraging high achievement by setting objectives, reviewing performance, and occasionally supporting the wider property team.
You’ll work with the Area Manager to set and achieve financial targets that will increase profitability, oversee results and act when needed. Where possible, you’ll find ways to improve things based on feedback from the team and visitors.
We’ll provide an induction that fits the job, training in allergens and food safety, and any mentoring needed. You can sign up for further professional training and development if you wish.
Who We’re Looking For
- Experienced leader, with skills including setting personal objectives and providing development.
- Familiar with budgets, increasing income and controlling costs (including managing stock and waste).
- Confident in identifying new opportunities and making strategic decisions for the future of your department.
- Good with people, with a can‑do attitude.
- Aware of health and safety compliance.
Social
The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.
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