VP, Service Design & Customer Experience Strategy

A leading financial institution in Greater London is seeking a Vice President Service Design to champion innovative solutions enhancing customer experiences. This role involves leading cross-functional teams to align business objectives and utilize service design principles. The ideal candidate should have a strong background in service design, with skills in user journey representation and collaborative teamwork. The position offers a dynamic environment focused on strategic initiatives and continuous improvement.#J-18808-Ljbffr…