Head of Customer Services Transformation & AI-Driven Change

A health insurance provider is seeking a Director of Customer Services Transformation to enhance operations and drive customer satisfaction. Candidates should have a strong background in leading transformations in regulated sectors and expertise in customer journey optimization. The role includes managing a significant budget, delivering major transformation initiatives, and leading a team. Benefits include a management bonus, health insurance, flexible working options, and a contributory pension.#J-18808-Ljbffr…