Financial Lines Senior Claims Handler

Company: Pavilion Recruitment Solutions
Apply for the Financial Lines Senior Claims Handler
Location: Chelmsford
Job Description:

Financial Lines Senior Claims Handler

Chelmsford and/or London/ Hybrid – 3 days in office

Salary – up to £70,000 plus bonus & benefits

The Opportunity

A leading global insurance broker is looking to appoint a Senior Claims Handler to join their UK Retail Financial Lines team due to company growth. This is a key role within a growing function that manages all UK retail claims, working closely with London market specialists on complex and potential high-value cases.

The Role

You will take ownership of a varied caseload of Financial Lines claims, managing them from first notification through to settlement. The role is highly client-facing, requiring you to act as a trusted advisor while also negotiating firmly with insurers to achieve the best outcomes.

The portfolio typically includes around circa 300-500 claims, with values ranging significantly and in some cases exceeding £20m. The work will focus primarily on Professional Indemnity and Employment Practices Liability, with broader exposure across Financial Lines.

About You

  • Minimum 3 years’ claims experience ideally from an insurer or broker environment
  • Confident dealing directly with clients and strong communication and negotiation skills with Underwriters
  • Ability to manage a busy and varied workload from SME to Corporate clients
  • Must Have experience within Financial Lines, particularly PI or EPL is required

Why Apply

This is an excellent opportunity to join a well-established and high-performing team, offering exposure to complex claims, strong leadership, and genuine opportunities for long-term progression.

Posted: April 16th, 2026