Service Desk Manager: Lead IT Support & SLA Excellence

Company: SiXworks an IBM company
Apply for the Service Desk Manager: Lead IT Support & SLA Excellence
Location: Farnborough
Job Description:

A technology services company is seeking a Service Desk Manager to lead the IT service desk team. The role involves overseeing incident resolution, ensuring user satisfaction, and managing staff performance. Candidates should have strong communication skills, experience in IT service desk management, and a solid understanding of ITIL, Agile, and DevOps principles. A competitive salary and various benefits, including private medical insurance and professional development opportunities, are offered.#J-18808-Ljbffr…

Posted: April 17th, 2026