CRM & Loyalty Analyst

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Location: Chandler's Ford
Job Description:

Gas Settlements Analyst Role: Gas Settlements Analyst

Is this the role you are looking for If so read on for more details, and make sure to apply today. Salary: £27,976 per annum plus bonus scheme Location: Chandlers Ford / Home Working

Were looking for a Gas Settlements Analyst to join our team here at Luxion Group, supporting the accurate management of gas supply data across our portfolio! This role can be based at our Chandlers Ford head office or remotely across the UK, with occasional travel to site. The role In this role, youll be responsible for processing settlement exceptions and ensuing our gas liabilities are correctly reflected within industry reconciliation processes. Its a key position that underpins data accuracy, compliance, and the smooth running of operations.

Youll collect, validate and analyse settlement data, ensuring accuracy and alignment with industry standards. Youll investigate and resolve discrepancies within agreed SLAs, ensuring all exceptions are handled compliantly while identify opportunities to improve processes and efficiency. Working closely with internal teams and external partners, youll support seamless operations, maintain data integrity, and help resolve settlement related issues. What Were Looking For Were looking for someone with strong experience in data management and analysis, ideally gained within an analyst or back-office position in an energy supplier or similar environment. Youll have sound Excel skills and be comfortable working with large volumes of data, always ensuring accuracy and attention to detail. Youre a confident communicator with excellent written and verbal skills, able to work effectively with internal teams and external stakeholders. With a natural problem-solving mindset, youll be proactive in identifying issues and delivery practical solutions.

The Important Things! Join a company that truly invests in you. Enjoy a structured bonus scheme, clear career and development opportunities. Recharge with 25 days leave, plus bank holidays, access private healthcare, mental wellbeing support, and 24/7 GP and counselling services. Win tickets to top events through the Utilita Arenas, enjoy exclusive discounts, and give back with a paid volunteering day. Plus, benefit from a generous pension contribution. Were more than a workplace, were a place to thrive. xkybehq Our employees, just like our customers, come from all walks of life, and were fuelled in championing diversity, inspiring an inclusive culture, and enabling an environment where you can be your authentic self. The Luxion Group comprises of the following companies Luxion Group Ltd, Utilita Energy Ltd, Luxion Sales Ltd, Utilita Field Services Ltd, Procode Technology Ltd and Canary Care Global Ltd….

Posted: July 1st, 2026