Full-time | Hybrid (2 days WFH)| £26,250 per annum | Clapham, London SW9
Please note that this is a maternity cover position for a fixed term of 39 weeks, commencing on the 21st of September 2026.
About the School
Central Film School is a specialist film school based in Clapham, South West London, that offers BA and MA programmes in filmmaking, acting, screenwriting and post-production. The school has provided students from all over the world with the fundamental skills needed to pursue a career in the screen industries.
Overview
The overall purpose of the role is to provide support with regards to Academic, Quality and Registry activities within the School. The successful applicant will work within the Quality & Registry Team and will work closely with the Student Services and Academic Teams in timetabling, assessments, quality monitoring, and management of the Virtual Learning Environment.
The role holder will also be responsible for providing support to students in accessing and utilising systems and processes maintained by the school working closely with the Senior Registry & Quality Manager, Director of Curriculum & Courses and Courses Leaders.
Duties
Registry & Quality
- Facilitate existing student support functions such as mitigating circumstances and student support plans.
- Support student registration processes from the point of induction, and throughout the student journey, including creating email accounts, producing important letters, maintaining student record data, and general administrative support for the Virtual Learning Environment and Google Suite.
- Assist with student and graduate statistical reporting, analysis and statutory returns to HESA and the Office for Students.
- Provide other departments and external stakeholders with student data to support the work of various committees and working groups.
- Contribute to the development and implementation of School policies, processes, and programme development in relation to Quality and Registry functions, such as mitigating circumstances, appeals and academic misconduct, and annual monitoring and review.
Academic Team Support
- Support Academic Staff with administrative tasks such as creating assessment reports, marking sheets, module guides and timetabling and scheduling.
- Support the Senior Registry & Quality Manager by providing reports and information, such as accurate and timely attainment and feedback data and analysis, for the Quality & Registry Committee.
- Support key functions such as Exam and Awards Boards which encompasses collating and providing documentation, including assessment samples, mark sheets, board agendas/minutes and module guides, to External Examiners and other external stakeholders.
- Alongside the Student Services Team, provide students with guidance, information and support with regards to pastoral and professional services.
Person Specification Criteria
Education, Qualifications and Training
- Minimum of five GCSEs at Grade C or above or having acquired relevant experience (E)
- Undergraduate or Postgraduate degree (D)
Experience
- 1 year experience of administrative work in an office environment (E)
- Experience of similar role(s) within the higher education sector (D)
- Experience of statutory data returns to HESA and the Office for Students (D)
- Experience of delivering reports and documentation with high levels of accuracy to tight deadlines (D)
- Experience of managing change and/or adapting and developing systems and processes to support delivery of institutional strategy (D)
Skills and Abilities
- Ability to work accurately and with a high attention to detail. (E)
- Computer literacy and the ability to use a range of software packages. (E)
- Ability to organise own workload, prioritise tasks and meet deadlines. (E)
- Good interpersonal skills and the ability to work and liaise with a variety of people. (E)
- Ability to work independently and as part of a team. (E)
- Ability to work with tact, diplomacy and discretion, particularly when dealing with sensitive or confidential matters (E)
- Ability to understand and interpret complex regulations, and to explain them to others. (D)
- Ability to utilise and manipulate data to provide timely and accurate information (D)
- Excellent IT skills, using the Microsoft Suite/Google Suite of applications (including proficiency in Excel and Google Sheets) (D)
What We Offer
- 28 days annual leave + bank holidays
- Extra day off for your birthday
- Work laptop provided
- Discounted Picturehouse Cinema membership
- Cycle to work scheme
- Generous CPD and training opportunities
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