Receptionist

CLIENT SERVICES EXECUTIVE | LAW FIRM | CANNON STREET | £32,500 | PERMANENT

A well-regarded law firm based close to Cannon Street station is looking for a Client Services Executive to join them on a permanent basis. This is a varied and client-facing role offering a genuinely broad range of responsibilities across front-of-house, events support and administration.

THE ROLE

• Delivering a five-star welcome to all visitors, occupiers and clients
• Providing refreshments and maintaining a professional, welcoming reception area
• Managing visitor sign-in in line with security procedures
• Coordinating meeting room bookings using internal systems
• Providing audio-visual support for meetings and events (full training provided)
• Setting up conference rooms and equipment, including laptops, screens, projectors and video conferencing tools
• Configuring room layouts (Cabaret, Theatre, Boardroom, Classroom) and managing partitions
• Answering calls promptly and professionally, using guests names for a personalised experience
• Handling queries and complaints calmly and escalating where necessary
• Maintaining high standards of cleanliness and presentation across all client areas
• Managing ad hoc tasks such as deliveries, ordering flowers and booking taxis
• Completing administrative duties and maintaining equipment inventories

WHAT THEY ARE LOOKING FOR

• Previous experience in a client-facing, hospitality or front-of-house role
• A polished, professional manner with a genuine commitment to delivering excellent service
• Calm under pressure with strong communication skills
• Organised and proactive, with the ability to manage multiple tasks at once
• Comfortable with AV and conferencing equipment – or keen to learn with the training provided
• A team player with a positive, can-do attitude

If this sounds like you or someone you know, feel free to get in touch – all conversations are completely confidential.

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