Helpline Practitioner- Domestic Abuse

Company: Brook Street Social Care
Apply for the Helpline Practitioner- Domestic Abuse
Location: Coventry
Job Description:

Helpline Practitioner – Domestic Abuse & BAME Communities (Female Applicants Only)

Coventry (Office Based)

£12,602 per annum

18.5 Hours per Week

Working Pattern

• Saturday: 10:00am – 1:00pm

• Sunday: 10:00am – 1:00pm

• Monday: 9:00am – 5:00pm

• Wednesday: 12:00pm – 5:00pm

We are looking for a compassionate and dedicated Helpline Practitioner to support individuals affected by Domestic Abuse, Honour-Based Abuse, Forced Marriage, and Violence Against Women and Girls (VAWG).

You will provide helpline support, undertake risk assessments, safety planning, safeguarding, advocacy, referrals, and case management while supporting survivors from diverse backgrounds, including BAME communities.

Essential Experience

  • Domestic Abuse, Safeguarding, Social Care, Housing, Mental Health, Community Support or similar
  • Risk Assessment & Safety Planning
  • Advocacy & Case Management
  • Trauma-Informed Practice
  • Strong Communication & IT Skills

Female applicants only – this post is exempt under Schedule 9, Part 1 of the Equality Act 2010 due to the nature of the service provided.

Apply now to make a real difference to the lives of vulnerable individuals and families.

Posted: July 1st, 2026