Road Freight clerk

A major UK & International freight forwarding company are looking for add a Road Freight Import or Export clerk to their rapidly expanding road freight, Cross trade team,. The ideal candidate must have some road freight experience either Import or Export.

ROLE: Road Freight – Import or Export

LOCATION: Southall

BASIC SALARY: £30k to £35k.

HOURS: Monday to Friday: 0800 am to 4:30pm or 08:30am to 5:00pm or 9;00am to 5:30pm

ROLE: 

• Plan, book, and manage road freight transport for inbound and outbound shipments
• Liaise with haulage companies and freight forwarders to negotiate rates and delivery schedules
• Monitor shipments and proactively resolve delivery delays or transport issues
• Ensure all transport documentation is accurate and compliant (CMRs, delivery notes, consignment notes, import/ export documents)
• Track transport costs and support cost control initiatives
• Provide transport partners with precise collection and delivery instructions. 
• Monitor incoming emails to identify, flag, and escalate potential operational issues. 
• Monitor and report on KPI performance to ensure operational targets are met. 
• Support customs processes. 
• Be willing to participate in an on call weekend rota to support operational continuity. 
• Carry out general ad hoc duties to support the wider Operations team. 

Coordination & Communication

• Act as a key point of contact between suppliers, transport providers, warehouses, and internal teams
• Provide regular shipment and order status updates to stakeholders
• Escalate risks to service levels or supply continuity when necessary
• Ensure compliance with company policies, transport regulations, and health & safety standards
• Maintain accurate records and documentation and upload and file in the platform.
• Identify opportunities to improve logistics efficiency and purchasing processes

Skills and Competencies

• Strong understanding of road freight operations and logistics processes including customs
• Experience with purchase order systems and ERP software
• Excellent organisational and time-management skills
• Strong attention to detail and accuracy
• Effective communication and negotiation skills
• Ability to work under pressure and meet deadlines

Knowledge & Experience

• Previous experience in logistics, transport coordination, or supply chain operations
• Experience managing purchase orders and supplier communication
• Familiarity with UK and EMAT road transport regulations and customs(desirable)
• Worked with Cargo Wise and Lima (desirable)

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