MCS is partnering with a prominent communications provider that is currently expanding its technical operations. Following a recent vacancy, they are seeking a hands-on, technically-minded individual to join their dedicated team of four as a Field Telecoms Engineer.
This is a field-active position involving a mix of desk-based support and on-site, managing everything from small business setups to massive enterprise environments with over 1,000 telephones.
Requirements:
- Technical Interest: Open to individuals ranging from junior level to highly experienced; full training is provided on new products.
- Service Mindset: Ability to provide day-to-day support for infrastructure and diverse customers.
- Compliance: Adhering to strict policies and procedures within an ISO accredited environment (ISO9001 and ISO27001).
- Driving License: A full, current driving license is essential to fufill the requirements of this role.
Flexibility: Being part of a 24-hour call-out rota is required to assist other engineers and maintain customer service levels.
Your Responsibilities:
- Field Servicing: Carrying out the installation, configuration, and commissioning of solutions at customer sites.
- Operational Support: Providing technical support for deployed solutions, extending from telecoms into data networks.
- Customer Interaction: Planning and coordinating effective training to ensure customers understand the benefits of their products
- Documentation: Completing required reporting and time management documentation within agreed time frames.
- Logistics: Planning and organising travel and accommodation requirements for site visits as needed.
Why This Role?
This company manages critical infrastructure. You will be ramped up to handle enterprise-style customers, offering a genuine path for professional development and technical longevity, however previous enterprise experience is highly desireable
What’s on Offer:
- Salary: £32,000 – £40,000 | Depending on Experience
- Position: Full-time, Permanent.
- Vehicle: Company vehicle provided or an allowance for a personal vehicle.
All conversations will be treated in the strictest of confidence.
To speak in absolute confidence about this opportunity please send an up-to-date CV via the link provided or contact Senior Recruitment Consultant Stuart Kennedy at MCS Group on or .
Even if this position is not right for you, we may have others that are. Please visit MCS Group to view a wide selection of our current jobs.
Skills:Enterprise VoIP Network Engineering Field Installtion Field Engineer Customer Setup
Benefits:Car Allowance
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