Retail Supervisor

Temporary F/T Retail Supervisor required for local charitable organisation based in their Finaghy and Andersonstown Stores.

My client is seeking a dynamic and motivated Shop Supervisor, contributing to the overall success of their fundraising efforts, and promoting the values of their organisation

Duties will include:

Sales and Stock:

• Strive to exceed sales targets for Donated Goods and other products, employing effective sales strategies
• Ensure the proper sorting, dating, pricing, and preparation of donated goods, always prioritising product safety and quality.
• Responsible for maintaining and refreshing garments and footwear to ensure they are presented in pristine condition.
• Build and maintain reliable sources of stock by actively networking with colleagues, the community, customers, and volunteers.
• Execute routine stock control procedures, including timely culling, as needed by the Warehouse or Retail office.

Administration:

• Adhere to cash handling procedures, promptly depositing generated cash at the bank to minimise the risk of loss.
• Complete all relevant administration tasks, including daily banking, within agreed timescales.
• Ensure the shop’s physical and operational security, implementing necessary measures.
• Contribute to the recruitment and selection of shop volunteers.
• Provide effective training to volunteers, ensuring they are well-equipped for their roles.

General:

• Maintain high standards of cleanliness throughout the shop, including sales floor, stock processing area, offices, and communal spaces.
• Deliver exceptional customer service to all stakeholders.
• Foster a collaborative and supportive environment, working seamlessly with staff, volunteers, and donors.
• Promote a positive and teamwork-oriented culture within the Retail Department.
• Be flexible to assist in other shops as required (traveling costs covered).
• Ensure adherence to opening/closing routines and agreed-upon operating hours.
• Comply with all the Charity’s policies and procedures.
• Actively contribute to the planning and execution of special events and promotions to leverage local opportunities.
• Continuously engage in personal training and development through daily management communication and annual reviews
• Support the Charity’s activities within the area when appropriate.

Essential Criteria:

• Retail experience to include stock control, rotation, and merchandising.
• Have good numeracy, literacy, and basic IT skills.
• Good organisational skills with the ability to use initiative.
• Strong team working abilities with the ability to motivate others.
• Awareness of the Charity Shop sector, with sufficient experience of working or shopping within it to identify multiple product brands and values.
• Flexible and willing to work across various shops within the charity, subject to business needs.

Desirable Criteria:

• Relevant and recent retail experience of at least 2 years in the last 10 years.
• Experience of working in a charity shop with knowledge of the Government Gift Aid Scheme.

Hours of work: 5 days per week Monday – Saturday (Rota Based)

Salary: £12.71 per hr

For further information call Tanya Lyttle at GenTech Recruitment on

Skills:Retail Supervisor stock control procedures Merchandising

WHJS1_NI

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