Department Manager (Coach) – Operations – Nike Wembley

Responsibilities

• Managing the daily activities within the operational and back of house areas of the store, including cash office, health and safety policies and procedures, shipping and receiving, stock flow, loss prevention and product management.
• Lead, coach, drive and inspire associates within designated areas to process stock efficiently in BOH and support FOH satellite stockrooms management. Identifying issues and opportunities based on stock requirements and product availability.
• Replenishment – Ensuring all processes are delivered efficiently and to a high standard for shrinkage results, overseeing effective operational and productivity.
• Identify issues and opportunities based on product selling from FOH team and consumer feedback.
• Training and education to further develop yourself and the team.
• People and HR management responsibilities.
• Assist the leadership team in delivering a premium consumer and employee experience.

Qualifications

• A passion for NIKE and/or love of sport.
• Experience in retail and/or leadership positions.
• Very good command of English language (written and spoken).
• Experience and competency in serving exceptional consumer service.
• Ability to coach and develop a strong team.
• Strong focus on communication.
• Flexibility to work in shifts and on weekends.

Benefits

• Attractive salary that evolves with the market and experience.
• Opportunity of receiving monthly bonus payments.
• Attractive online and in-store employee discounts.
• Attractive benefits package, pension & share scheme.
• Exciting development and career opportunities.
• Regular training on leadership, sales and products.
• A dynamic and motivating environment which values Diversity, Equity & Inclusion (DE&I).
• Staff dress to represent NIKE and foster our team spirit.
• Access to sports activities.
• Opportunities to participate in unique NIKE moments.

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