Service Coordinator / Administrator

Service Coordinator / Administrator – Gate & Door Industry

The Stables, Arlaw Banks – Barnard Castle

Full-Time, Permanent

Salary: Competitive, depending on experience

About Us

We are a leading provider of automated gates, doors, barriers and access control solutions. We are looking for a highly organised and customer-focused Service Co-ordinator / Administrator to join our team.

This is a varied and rewarding role that combines service coordination, customer support, and administrative duties.

• Managing incoming customer calls, emails, and service requests.
• Raising job sheets and orders
• Liaising with customers
• Updating company databases
• Assisting with day-to-day administrative tasks.
• Organising and coordinating employee training and certification requirements.
• Ensuring a high standard of customer service at all times.

Skills & Experience

• Previous experience in a service coordination, scheduling, or administrative role.
• Excellent organisational and multitasking skills.
• Strong communication and customer service abilities.
• Good knowledge of Microsoft Office
• Ability to work independently and manage priorities effectively.
• High attention to detail and accuracy.

If you are an organised, proactive individual looking for a varied and rewarding role within a successful and growing business, we would love to hear from you

Please send your CV and a covering letter to Gemma by clicking “Fast Apply”

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