Role Overview
As a Client Services Manager at Allwyn UK’s Studio 59, you will be the key interface between brand teams and the in‑house creative hub. You will manage end‑to‑end campaign delivery, ensuring creative briefs, production budgets, timelines, stakeholder presentations, asset delivery, and media deadlines are met while championing creative excellence across advertising and marketing content.
Key Responsibilities
- Lead creative development, execution, and delivery of multi‑channel advertising campaigns, ensuring projects meet brief, brand standards, deadlines, and budget requirements.
- Understand production processes, timelines, and role responsibilities at each stage, including radio, VOD, and TV ad playout.
- Act as the main point of contact between internal brand stakeholders and the Studio 59 teams, maintaining proactive communication and swift problem resolution.
- Manage stakeholder presentations, client feedback, asset delivery to channels, and media deadlines.
- Collaborate with agency partners to align brand campaign strategy and content strategy.
- Interpret briefs and develop actionable, objective‑led plans that inspire creative teams.
- Plan and develop reactive content with rapid turnarounds while preserving quality and brand integrity.
- Lead regular status updates, reports, and project tracking to keep stakeholders informed on progress and optimisation opportunities.
- Track project finances, timing plans, usage information, and deployed projects to support brand teams.
- Monitor and analyse campaign performance, providing insights and recommendations for improvement.
Qualifications & Experience
- Experience managing creative development, execution, and delivery of multi‑channel advertising campaigns.
- In‑depth understanding of production timelines and responsibilities across stages.
- Familiarity with the playout process for radio, VOD, and TV ads.
- Strong judgement and clear perspective on great creative work.
- Ability to distinguish strategy, idea, and execution.
- Enthusiastic approach to industry trends and new ways of working.
- Experience in retail creative is an advantage but not mandatory.
Key Measures of Success
- Integrate the new account management function into the business.
- Define ways of working for account management that enhance efficiency.
- Increase the quantity of end‑to‑end projects and improve creative quality and output efficiency.
- Build strong relationships with senior brand managers, brand managers, and agency partners.
About Allwyn
Allwyn UK is part of the Allwyn Entertainment Group, a multi‑national lottery operator with a leading presence across the USA and Europe. We strive to grow the National Lottery responsibly while championing its positive impact on society.
Benefits
- Company Bonus Scheme
- Matched pension contributions up to 8.5%
- 26 days annual leave + 2 Life Days (and bank holidays)
- Single Private Health Cover
- Complimentary Private Medical
- Income Protection
- Flexible benefits – EV Scheme, Money Coach, Will Writing, Mortgage Advice, Dental and Eye Care Schemes
- Enhanced Family Leave (Maternity, Paternity, Adoption)
- Wellness Allowance £500
- Employee Assistance Programme
- Discounted Health Assessments
- Volunteering Days
- Matched Funding
EEO Statement
Allwyn is a Disability Confident Leader and takes proactive steps to ensure an accessible and inclusive workplace for disabled and neurodivergent colleagues and candidates. We offer an interview to disabled applicants who meet the essential requirements of the job.
Contact
If you need assistance or adjustments to the job description or application process, please contact careers@allwyn.co.uk.
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