Sales Agent | Mis-Sold Car Finance Claims | Manchester
Are you a natural on the phone with a passion for helping people? This is the role for you.
The mis-sold car finance industry is one of the biggest consumer finance issues the UK has ever seen; millions of people have a valid claim and don’t even know it yet. That’s where you come in. Mis-sold Expert is growing rapidly and we need confident, driven people to get on the phone, connect with potential clients and guide them through the process.
This is a high-energy role with real earning potential and a clear path to progress- not just within this team but across our wider group of companies too.
The Role
As a Sales Agent, you’ll be the first point of contact for potential clients — reaching out, building rapport quickly and helping them understand whether they may have a valid car finance claim. You’ll be working in a busy, motivated environment where your effort and dedication are recognised and rewarded.
What you’ll be doing:
- Making outbound calls to potential clients to introduce our car finance claims service
- Having meaningful conversations to establish whether a customer may have a valid mis-sold car finance claim
- Clearly explaining the claims process in a way that is simple, transparent and reassuring
- Guiding clients through the sign-up process and ensuring a smooth handover to the claims team
- Maintaining accurate records of all calls and outcomes on our CRM system
- Following FCA compliance guidelines on every call — we do things the right way
Who We’re Looking For
You might already be working in claims, financial services, debt management or outbound sales and be ready for a bigger opportunity. Or you’re a natural communicator who picks things up fast and wants to be part of something exciting.
- Confident, engaging phone manner with a genuine desire to help people
- Self-motivated and driven to do a great job
- Resilient and positive — you can handle a busy day and keep going
- Quick to build rapport and put people at ease
- Organised and accurate when logging calls and updating systems
- Previous outbound sales or call centre experience preferred
- Knowledge of car finance claims or financial services is a bonus — not essential
Why Mis-sold Expert?
- Competitive basic salary
- Real progression opportunities — we promote from within
- Part of a wider group with opportunities beyond this role
- Manchester based — energetic, modern office environment
- Be part of one of the biggest financial claims opportunities the UK has ever seen
- A supportive team that recognises and rewards hard work
If you’re a strong communicator with ambition and a passion for helping consumers, we want to hear from you.
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