Are you ready to lead a service that directly shapes how people experience our towns and communities every day? Do you have the vision and leadership skills to deliver an efficient and customer-focused approach? As our Parking Manager, you will lead and develop the Council’s parking service, ensuring it operates effectively and delivers consistently high standards for residents, businesses and visitors to the District.
Responsibilities
- Oversee parking enforcement and administration, working closely with Team Leaders to maintain a successful and efficient service.
- Develop and implement parking policy, set tariffs, manage Traffic Regulation Orders and deliver parking schemes and initiatives that support the Council’s wider transport priorities and corporate objectives.
- Collaborate with the Transport, Parking & Projects Service Manager, the Transport Policy & Projects Team Leader, Hertfordshire County Council, other local authorities, contractors, councillors and key stakeholders.
- Manage procurement and contracts, carry out research, surveys and data analysis, and provide clear professional advice on operational parking matters including enforcement to colleagues, councillors and the public.
- Oversee parking challenges, representations and appeals.
Qualifications
- Experience in successfully managing a full parking service and leading multi-functional teams.
- Strong knowledge of the parking sector and relevant legislation.
- Experience in project management, contract delivery and performance monitoring.
- Practical experience of parking enforcement and administration, ensuring legal compliance and responding professionally to enquiries and issues raised by the public.
- Ability to develop and implement parking policies, strategies and schemes that support wider organisational objectives.
- Excellent organisational, verbal, written and presentation skills, with the ability to work effectively with a wide range of stakeholders and deliver excellent customer service.
- Strong interpersonal skills and confidence using and learning a range of software systems.
Background checks with the Disclosure and Barring Service will be required for the successful applicant.
Equality, Diversity and Inclusion
We are committed to promoting equality, diversity, and inclusion in our recruitment practices and in our employment policies. We want our employees to feel safe to express themselves and encourage applicants from diverse backgrounds, including those with disabilities. North Herts Council is a Disability Confident employer and guarantees an interview to anyone disclosing a disability whose application meets the minimum requirements for the job.
Legal Compliance
All vacancies require you to live and work in the UK. Selection interviews are face-to-face in our Letchworth offices or other nearby council sites. We are undergoing Local Government Reorganisation (LGR). If employed on 1 April 2028, roles will transfer to newly-created unitary councils under TUPE principles.
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