2nd Line IT Field Engineer — Hybrid (East Midlands)

Academia the Technology Group is looking for a 2nd Line Field Engineer based in Leicester to provide exceptional IT support to clients in the East Midlands. This role emphasizes technical skills and strong customer service, as engineers will engage directly with clients through onsite and remote support.

The ideal candidate will possess at least two years of experience in a similar IT role and strong knowledge of Office 365, ITIL framework related ticketing systems, and various Microsoft technologies. The company offers competitive benefits, including a hybrid working model and a health cash plan.

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