Beauty Account Manager

Contract Time: 6-12 months

Working location: Remote

What we’re looking for

• At least 1 year of experience working with a TikTok Shop agency or supporting TikTok Shop sellers.
• At least 1 year of experience in Business Development, Sales or Account Management, ideally within e-commerce.
• Strong understanding of the TikTok Shop ecosystem and seller growth strategies.
• Excellent written and spoken English.
• Strong communication and relationship management skills, with the ability to understand seller needs and provide tailored solutions.
• Comfortable working in a fast-paced, dynamic environment.
• Data-driven mindset with the ability to analyse performance metrics and identify growth opportunities.

Job Description

• Take full ownership of incubating high-potential KA & SMB sellers by identifying their growth paths and supporting them in achieving key business milestones
• Deliver tailored solutions through a combination of 1:1 high-touch seller diagnosis (to uncover pain points and growth opportunities) and scalable horizontal enablement programs
• Lead and execute one incubation program end-to-end—covering proposal development, planning, execution, performance tracking, and impact evaluation with support from strategy ie. Online matchmaking events, live webinars etc.
• Collaborate cross-functionally with category, operations, and product teams to unlock growth levers and ensure seller success based on their industry growth path
• Monitor key performance metrics and provide actionable insights to improve seller performance and program effectiveness

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