About us
HM Courts & Tribunals Service (HMCTS) is responsible for the administration of criminal, civil and family courts and tribunals in England and Wales. Our roles support service users and colleagues within HMCTS, where people and businesses access potentially life‑changing justice.
Your role
You will be responsible for the efficient use of courtrooms and court staff through effective listing and control of court business. This includes maintaining the court diary system, coordinating work allocation to courtrooms to optimise resource use, and minimising delays and wasted time.
You will set team priorities and objectives so that performance targets are met, and collaborate with other court teams to ensure judicial resources are available for scheduled hearing dates. You will also work with the Judiciary and Legal Advisers to handle case adjournments, remit cases and other listing matters.
Qualifications and experience
- Ability to motivate and support a team to deliver excellent customer service and achieve effective performance.
- Experience in an administrative role within a customer‑focussed environment.
- IT proficiency with the ability to learn and adapt to different technologies and software packages.
- Excellent communication, organisational and prioritisation skills.
Benefits
- Annual leave of 25 days on appointment, increasing to 30 days after five years’ service.
- Option to buy or sell up to three days of leave each year.
- Paid leave for public holidays and a privilege day.
- Access to the Civil Service pension scheme.
- Extensive training and development opportunities.
- Supportive workplace policies including flexible benefits and family‑friendly options.
EEO Statement
MoJ is a Disability Confident employer and commits to providing reasonable adjustments throughout the recruitment process and workplace. All candidates are encouraged to disclose any disability or long‑term condition to allow suitable adjustments.
Location
Stoke Crown Court, Bethesda Street, Hanley, Stoke‑on‑Trent, Staffordshire, ST1 3BP.
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