Shift Lead – Store Operations & Customer Experience

Marks and Spencer is seeking a Team Support Manager in Belfast to lead the fill operation on the sales floor, ensuring a ready-to-trade environment. This role demands effective resource allocation and operational coordination while fostering a great team atmosphere.

Responsibilities include coaching colleagues, delivering customer service, and supporting the Colleague Manager in high-performance initiatives. The position requires commitment and readiness to tackle frontline challenges to ensure store readiness.

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