Head of Human Resources

Premium Hospitality Brand

West End, London

We are seeking an exceptional Head of HR to lead the People & Culture agenda for a prestigious, high end hospitality brand based in London’s West End. This is a pivotal leadership role, shaping a world class employee experience within a fast-paced, service driven environment

.You will be responsible for designing and delivering a forward thinking people strategy that strengthens culture, elevates performance, and supports the continued growth of a premium hospitality busines

s.The R

• oleLead and execute a comprehensive People Strategy aligned to business goals and brand val
• uesDesign and implement a best-in-class Learning & Development strategy, fostering continuous growth, capability building, and clear career pathw
• aysChampion a high performance, people first culture, enhancing engagement, retention, and overall employee experie
• ncePartner closely with senior leadership and operational teams to ensure HR strategies actively support commercial and service excellence objecti
• vesOversee talent management, including succession planning, leadership development, and performance framewo
• rksDrive diversity, equity & inclusion initiatives and strengthen employer brand positioning within the hospitality mar
• ketProvide expert guidance on employee relations, ensuring fair, consistent, and commercially sound outcomes across the busin
• essSupport organisational design and workforce planning across multiple sites within a dynamic operational environm

entExperien

• ce: Proven senior HR leadership experience, ideally within hospitality, luxury retail, or premium leisure environm
• entsStrong expertise in Learning & Development strategy and people develop
• mentDemonstrable success in building high performance cultures and improving employee engagement and reten
• tionExperience in organisational design, talent strategy, and cultural transformation within fast moving, multi-site busine
• ssesCommercially astute, with the ability to balance people priorities with operational dem
• andsA confident, influential leader who can partner effectively with senior stakeholders and inspire teams at all le

vels…