Customer Resolution Team Lead – Hybrid & Growth Focus

Company: Kelda Group Limited 0000411940 – Kelda Group Limited
Apply for the Customer Resolution Team Lead – Hybrid & Growth Focus
Location: Leeds
Job Description:

Kelda Group Limited is seeking a Catchment Team Leader to manage a team of Customer Resolution Agents in the Customer Management Centre. This role involves ensuring customer issues are resolved efficiently across multiple channels while leading and coaching the team.

Located in Leeds Valley Park by September 2026, the role offers hybrid working and includes responsibilities such as resource allocation and quality assurance checks.

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Posted: June 28th, 2026