Customer-Focused IT Support Engineer (1st/2nd Line)

Imperative People is urgently seeking a Customer Support Engineer to deliver outstanding service while supporting their software and hardware products. The role involves providing 1st and 2nd line technical support to customers, ensuring that SLAs are met.

Candidates should have experience in customer support and the ability to troubleshoot complex issues. A desirable skill set includes knowledge of networking and software applications, with training provided for additional skills. The position offers an attractive salary and benefits package.

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