My client, a leading Real Estate Law Firm, with a large global presence, is looking to hire a HR Operations Coordinator, to be based in their Birmingham office.
This is an excellent opportunity to join a collaborative and forward-thinking HR function at the centre of the employee experience. You will play a key role in delivering high-quality operational HR support across the full employee lifecycle, while gaining exposure to international processes and stakeholders.
Working within a global People Operations team, you will contribute to a culture of continuous improvement, helping to streamline processes, enhance service delivery, and support a modern, technology-driven HR environment.
In this role, you will provide end-to-end HR operations support, partnering closely with colleagues across the business to ensure a seamless and consistent employee experience.
While your primary focus will support a European region, you will also contribute to wider HR operations activity, including offboarding and employee lifecycle changes across multiple jurisdictions.
This is a varied and fast-paced position, ideal for someone who enjoys working across multiple priorities and is keen to build their career within an international professional services environment.
Key Responsibilities:
- Manage end-to-end HR administrative processes across the employee lifecycle, from onboarding through to offboarding
- Coordinate pre-onboarding activities, including contract preparation and induction support
- Administer employee changes such as role updates, compensation adjustments, and personal data amendments
- Support absence management, payroll inputs, and benefits administration
- Act as a first point of contact for HR queries, managing requests through a ticketing system and delivering timely, accurate resolutions
- Build strong relationships with employees and stakeholders, ensuring a high level of service delivery
- Ensure all HR activity aligns with internal policies, data protection requirements, and relevant employment legislation
- Support employee lifecycle processes within offboarding and change hubs, including managing exit processes, family leave, and life events
- Process contractual changes across multiple jurisdictions
- Maintain accurate data and documentation across HR systems
- Contribute to HR projects, audits, and continuous improvement initiatives
- Provide flexible support across the wider People Services team as required
About You:
- Previous experience in an HR administration or HR support role, ideally within a professional services environment
- Strong organisational skills with the ability to manage high volumes of work accurately
- Excellent attention to detail and ability to prioritise effectively
- A proactive, solutions-focused mindset with a willingness to challenge and improve processes
- A strong customer service focus, with the ability to build relationships and manage expectations
- Comfortable working in a fast-paced, collaborative environment
- Experience working with HR systems and managing data is advantageous
- Additional European language skills (such as French or Dutch) would be beneficial but are not essential
What’s on Offer:
- The opportunity to join a global, highly regarded organisation with a strong people-focused culture
- Exposure to international HR processes and cross-border collaboration
- A supportive and inclusive working environment with a strong emphasis on teamwork and development
- Flexible and hybrid working options
- Ongoing training, mentoring, and career development opportunities
- Competitive benefits package supporting wellbeing, financial security, and work-life balance
- Opportunities to get involved in wider initiatives, including diversity and inclusion and community engagement
This is a fantastic opportunity for an HR professional looking to further develop their career within a global business. You will gain valuable experience across international HR operations while working in a team that values innovation, collaboration, and continuous improvement.
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