Job Info
- Job Identification 2401
- Job Category Strategy, Performance & Change
- Posting Date 06/17/2026, 01:33 PM
- Locations WILLENHALL POLICE STATION, COVENTRY, WEST MIDLANDS, CV3 3PS, GB (On-site)
- Apply Before 07/01/2026, 10:59 PM
- Job Schedule Full time
- Employee Type Permanent
- Minimum Salary 32,613.00
- Maximum Salary 37,020.00
Job Description
Performance Officer
The performance Officer works within the Service Improvement team of Coventry Local Policing Area to drive operational improvement and informed decision-making. The role is responsible for monitoring, analysing and reporting on local and force-wide performance information, identifying trends, risks and opportunities, and presenting insights to a range of audiences. Working closely with operational teams, senior leaders and partner agencies, the postholder will provide evidence-based recommendations, track progress against priorities and contribute to initiatives that improve service delivery, reduce crime and antisocial behaviour, and enhance community safety.
Key responsibilities:
- Performance Monitoring and Reporting – Compile, analyse and present qualitative and quantitative performance data to support service delivery, operational effectiveness and continuous improvement.
- Data Analysis and Insight – Identify trends, patterns, risks and opportunities within performance information, providing evidence-based insight and recommendations to support decision-making.
- Stakeholder Engagement and Collaboration – Build and maintain effective working relationships with operational teams, senior leaders and partner agencies to support performance management and the achievement of organisational priorities.
- Performance Improvement and Problem Solving – Support the development, implementation and evaluation of improvement initiatives, using data and performance measures to monitor progress and outcomes.
- Governance and Performance Management – Track and report on progress against local and force-wide priorities, ensuring accurate, timely and meaningful information is available to support accountability, governance and strategic planning.
Qualifications: Pass Recruitment Vetting and Counter Terrorism Clearance scrutiny, complete a full background & financial disclosure. Successful candidates must pass medical checks, including drug and hearing tests if required.
Benefits Statement:
- Fair remuneration with progression opportunities and access to a very competitive pension scheme
- Enhanced annual leave in addition to public holiday entitlements
- Discounts across travel, parking, daily costs of living and leisure activities
- Comprehensive wellbeing package including 24/7 support, free eye tests and flu jabs
- Comprehensive benefits including pension, Blue Light Card, and employee assistance programme
Disability Confident Leader: Employer offers a Disability Confident Interview Scheme for candidates who declare a disability and meet essential criteria.
West Midlands Police is a Disability Confident Leader. It may not always be possible to interview all disabled candidates who meet essential criteria, especially in high-volume periods.
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