Job reference 325328Azure Cloud Infrastructure EngineerCompetitive salary plus car allowance, healthcare, 18% annual bonus potential, 25 days annual leave plus bank holidays rising with service and a company pension scheme with highly competitive contribution ratesPermanent, Full timeRoyal Mail Sheffield either London or Sheffield office
Role Purpose
The Senior Azure Cloud Engineer is a hands‑on technical role responsible for the deployment, support, and continuous improvement of Azure cloud platforms. The role is focused on execution, automation, reliability, service quality, and operational governance.
Key Responsibilities
Azure Engineering & Platform Operations
- Build, configure, and operate Azure infrastructure and platform services to support business workloads.
- Deploy and support Azure services across compute, networking, storage, identity, and PaaS.
- Support and enhance Azure landing zones and shared cloud platform components.
- Take ownership of the operational health of Azure environments.
Infrastructure as Code & Automation
- Develop, maintain, and execute Infrastructure as Code (IaC) using Terraform, ARM, and/or Bicep.
- Deliver changes through automated pipelines, ensuring consistency and repeatability.
- Increase automation across build and run activities to reduce manual effort and improve reliability.
Cloud Operations & Reliability
- Operate Azure environments day to day, including proactive monitoring and fault resolution.
- Troubleshoot and resolve infrastructure and platform issues in production and non‑production environments.
- Support availability, performance, and resilience objectives for critical services.
- Contribute to incident resolution and technical root cause analysis, with a strong focus on prevention.
Monitoring, Observability & Optimisation
- Implement and maintain monitoring, logging, and alerting using Azure Monitor, Log Analytics, and related tools.
- Identify and remediate reliability, performance, and capacity issues.
- Monitor Azure consumption and costs, highlighting optimisation opportunities and inefficiencies.
Security & Platform Governance
- Implement Azure security controls including RBAC, identity, network security, and access management.
- Apply governance standards such as policies, tagging, and configuration controls within build and run activities.
- Support audit and assurance activities through accurate configuration and documentation.
Supplier Collaboration & Technical Oversight
- Work with managed service providers and cloud partners supporting Azure environments.
- Act as a technical counterpart to suppliers during operational issues and platform changes.
- Support service quality through technical input into reviews, escalations, and improvement actions.
Collaboration & Knowledge Sharing
- Active contributor to Cloud Centre Of Enablement forum (CCOE).
- Work closely with DevOps, SRE, and application teams to ensure reliable cloud services.
- Provide technical guidance and support to internal engineers.
- Work closely with Architecture, Cyber and Product teams.
Key Skills & Experience
Proven experience in leading cloud engineering teams and product operating model ways of working.
Strong technical knowledge of public cloud platforms (GCP, AWS is advantageous but not essential) and associated services.
Azure certifications (e.g., AZ‑104, AZ‑305, or equivalent).
Expertise in DevOps, SRE, and Cloud Ops frameworks.
Experience managing hybrid delivery models with internal teams and managed service partners.
Familiarity with IaC tools (Terraform, Ansible) and CI/CD pipelines.
Strong stakeholder management and communication skills.
Exposure to FinOps and cloud cost optimisation.
ITIL Foundation or equivalent desirable.
Experience implementing observability tools and practices (Grafana, AppDynamics, Datadog, Dynatrace, ELK stack).
Implementation of cost management reporting in cloud environments.
Strong experience of supplier/partner management.
Benefits
- Competitive salary with car allowance, healthcare, 18% annual bonus potential, 25 days annual leave plus bank holidays.
- Company pension scheme with highly competitive contribution rates.
- Family friendly support: enhanced maternity, paternity, adoption leave and shared parental leave.
- Generous sick pay.
- Employer funded dental and health assessment (for managers).
- Personal benefits account on My Bundle+ with retail offers.
- 24/7 wellbeing services for you and your family.
Equal Opportunity
Royal Mail Group is committed to inclusion and represents the diverse communities we serve. We welcome applications from all individuals, including ex‑Armed Forces personnel, reservists, veterans, cadet instructors, and military spouses/partners. We are committed to ensuring an inclusive recruitment process and will support all candidates who require adjustments.
Closing Date: 7th June 2026. This advert may close early if the required number of applications has been reached.
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