Role Overview
At MHR, our employees are central to our success and play a key role in helping customers achieve sustainable high performance. With a team of over 900 professionals, we work to make things flow smoothly for both large organisations and individual employees.
As businesses face rapid changes in the world of work, our team is here to help them adapt and thrive. By focusing on the core needs of efficiency, productivity, growth, and impact, our employees use their expertise to deliver real solutions through our People and Finance platform, which covers finance, HR, payroll, and learning.
With over 40 years of experience behind us, MHR’s track record as a high‑performance organisation is built on clear goals, a shared vision, and strong communication – all of which we pass on to our customers.
Joining us means bringing innovation, technology, and teamwork to empower customers and remove obstacles, allowing you to focus on work that matters.
Responsibilities
As an Account Director, you will accelerate growth and maximise strategic value across our largest enterprise customers. Leveraging your proven track record in enterprise SaaS sales – ideally within HR, Payroll, Finance, or broader business applications – you will lead complex, high‑value commercial engagements and drive multi‑year digital transformation partnerships.
Operating confidently at Executive and Board level, you will navigate sophisticated stakeholder landscapes, align business objectives with technology strategy, and develop compelling business cases that deliver measurable outcomes. Your ability to influence decision‑makers, shape strategic roadmaps, and position MHR as a trusted transformation partner will be critical to success.
In this role you will work in close partnership with Customer Success, Consultancy, Product, Delivery, and Executive Leadership teams to drive customer outcomes and sustainable growth, establish executive‑level relationships, build joint success plans, facilitate strategic reviews, and identify opportunities to expand MHR’s footprint across the enterprise.
Beyond revenue generation, you will influence long‑term strategic partnerships and strengthen customer retention across complex enterprise environments, articulating clear business value, demonstrating ROI, and supporting customers’ transformation agendas.
Benefits to Support You Personally and Professionally
- Access to over 60 internal training courses, professional qualifications, and cross‑departmental mentoring and coaching programs
- 24/7 access to a GP through Help at Hand for you and your family, confidential mental‑health support, and paid sick leave
- Ability to purchase or sell additional holiday days beyond 25 days and bank holidays
- Enhanced family leave
- My MHRewards offering discounts at over 900 retailers
- Monthly employee recognition program and departmental awards
- Referral bonus scheme of up to £2,000
- Employee‑led social events such as running clubs, football teams, book clubs, and bake‑offs
- On‑site subsidised restaurants offering a variety of fresh meals daily
- Opt‑in benefits schemes such as private medical insurance and dental coverage
We value the well‑being, financial stability, and inclusivity of our employees and strive to provide a supportive working environment where all voices are heard and everyone feels valued and supported.
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