Customer Quality Liaison Team Lead

Caterpillar Inc. is seeking a Team Leader Quality Customer Liaison in Shrewsbury. This role involves acting as the primary contact for customers concerning quality matters, ensuring coordinated handling of quality concerns, and leading a team in investigations.

The ideal candidate must demonstrate a strong customer-first mindset while managing quality-related activities, coordinating multiple stakeholders and providing structured communication. Experience in customer-facing roles is preferred, and applicants are encouraged to apply.

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