Senior Product Designer

Senior Product DesignerDuration: 6 months. (with the possibility of going permanent)Location: London – Hybrid. 2 days/week in our Victoria office with occasional travel to Nottingham.Start: ASAP

We’re looking for a Senior Product Designer to lead design on a high-impact initiative that will shape the future of our clients subscription experience. This is a hands‑on role where you’ll drive both tactical improvements and longer‑term strategic redesigns.You’ll collaborate closely with Product, Engineering, Research, and a range of business stakeholders to create user‑centric solutions that deliver real commercial value.

What you’ll do

• Lead discovery and user research to validate freemium models, pricing strategies, and monetisation opportunities with a user‑first approach
• Design end‑to‑end journeys, wireframes, and prototypes that clearly communicate the value of premium and subscription offerings
• Partner with Product Managers, Engineers, and business stakeholders to align design outputs with strategic objectives
• Run workshops and co‑creation sessions to generate ideas and evolve the experience
• Create high‑quality UI designs in Figma, from early concepts through to polished, high‑fidelity outputs
• Champion accessibility and usability, ensuring experiences meet best practice and compliance standards
• Design seamless subscription journeys, including onboarding, cross‑sell, upsell, and cancellation flows

What we’re looking for

• Proven experience designing digital products, ideally within e‑commerce or subscription‑based SaaS environments
• Strong UX and UI capabilities, with the ability to take ideas from discovery through to delivery
• Experience working with freemium models, pricing strategies, and conversion‑focused design
• Confident tackling complex or ambiguous problems and exploring multiple solution paths
• Excellent communication and stakeholder management skills
• Proficiency in Figma and familiarity with whiteboarding and prototyping tools
• Experience planning and conducting user research
• A commercial mindset, balancing user needs with business outcomes
• An understanding of experimentation, analytics, and measuring design impact

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