Company Description
Unite Lift Services Ltd is committed to delivering reliable, high-quality lift services with strong attention to detail and safety. The company focuses on providing cost-effective solutions that offer genuine value for money. A conscientious and meticulous approach underpins all aspects of its operations, from service delivery to maintenance. Excellent customer relationships at every level are central to the company’s reputation and long-term partnerships. Team members are encouraged to uphold these standards in all customer interactions.
Role Description
This is a full-time, in the office Sales Coordinator role based in the United Kingdom. The Sales Coordinator will prepare quotations speak to suppliers, for lifts that are off, from LOLER reports, and follow up quotes sent. They will work with our Sales Executive and liaise with existing customers to support revenue growth. Day-to-day responsibilities include managing order processing from initial request through to confirmation, coordinating with operations and service teams to ensure accurate information, and maintaining up-to-date records in the CRM or order management system. The role also involves responding to customer queries by phone and email, ensuring a positive experience and timely resolution of issues. The Sales Coordinator will collaborate closely with field sales, accounts, and management to support forecasting, reporting, and continuous improvement of sales processes.
Qualifications
- Proficiency in Sales and Order Processing, including handling quotations, tracking opportunities, and managing end-to-end sales administration.
- Strong Customer Service and Customer Satisfaction focus, with the ability to build long-term relationships and manage expectations professionally.
- Excellent Communication skills, both written and verbal, with the ability to interact clearly and confidently with customers and internal stakeholders.
- Experience working with CRM or sales/order management systems and solid MS Office skills (especially Outlook, Excel, and Word).
- Strong organizational and time-management abilities, with high attention to detail and accuracy in documentation and data entry.
- Ability to work on-site in the United Kingdom and collaborate effectively in a team-oriented, service-driven environment.
- Previous experience in an inside sales, customer support, or coordination role in a technical, engineering, or services context is advantageous, but not essential
- Relevant vocational training or a diploma/degree in business, sales, administration, or a related field is beneficial.
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