Company: Saga
Location: Folkestone
Job Description:
Saga in Folkestone is seeking a Customer Journey Lead to enhance customer experiences by mapping and redesigning journey processes. The role is pivotal in utilizing customer insights to influence changes that foster loyalty and advocacy.
The ideal candidate will have extensive experience in customer journey transformation within complex operational environments, and will promote hybrid collaboration between teams. Join Saga in this exciting opportunity to make a meaningful impact on customer experiences.
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Posted: July 1st, 2026