CX Lead – SMB & Mid-Market (EMEA/APAC)

Company: Netclaim
Apply for the CX Lead – SMB & Mid-Market (EMEA/APAC)
Location: London
Job Description:

Netclaim is looking for a Manager, Customer Experience to lead a hybrid team supporting both SMB and Mid-Market customers across EMEA and APAC. This role focuses on driving customer retention and satisfaction through effective engagement strategies.

The ideal candidate will have at least 5 years of experience in customer success and a proven track record in team management. Netclaim offers a supportive and high-performance culture where your contributions will be valued.

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Posted: June 6th, 2026