Job Title
Adolescent Business Support Officer
Employer
Kent County Council
Location
North Kent and West Kent, ME14 1XQ
Salary
£26,956 – £27,765 pro rata (part‑time)
Hours
18.5 hours per week, part‑time, permanent
Overview
We are looking for a part‑time, 18.5 hours a week Business Support Officer to join the Adolescent Early Help West1 team. This demanding and challenging role requires a calm and organised approach, alongside excellent communication skills.
Responsibilities
- Arranging and minuting meetings.
- Daily mailbox monitoring and dealing with queries.
- Diary management and tracking timescales.
- Acting as the first point of contact for phone queries.
- Updating and uploading to case management systems.
- Supporting Early Help staff in a fast‑paced environment, providing professional support to families, professionals and colleagues.
- Collaborating with colleagues and sharing duties across the team.
- Organising own time and supporting others to meet deadlines and performance targets.
Qualifications & Skills
- Proficiency in Microsoft Word, Excel, and Outlook.
- Excellent organisational and time‑management skills.
- Strong written and verbal communication skills.
- Capability to work collaboratively and maintain professional relationships.
Legal and Vetting
Post is subject to a Basic Disclosure Application to the Disclosure and Barring Service.
Position is considered customer‑facing; therefore a statutory duty under Part7 of the Immigration Act (2016) requires post holders to have a command of spoken English/Welsh sufficient for effective performance of the job requirements.
The appropriate standards are set out in the Job Description/Person Specification.
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