Lettings Property Manager
Location: Bournemouth
Hours: Monday to Friday, 8:30am – 5:00pm
Salary: £29,000 – £31,000 DOE
Job Type: Temporary to Permanent
The Role
We are looking for an organised and customer-focused Lettings Property Manager to join a busy property team.
This is a fantastic opportunity for someone with previous property, lettings, housing or strong customer service experience who is looking to build a long-term career within property management.
You will be responsible for supporting and managing a portfolio of residential properties, ensuring landlords and tenants receive an excellent level of service while maintaining compliance and efficient property operations.
The role will involve a combination of office-based administration and property visits, working closely with landlords, tenants, contractors and internal teams to ensure properties are well maintained and managed effectively.
Key Responsibilities
- Manage and support a portfolio of residential rental properties
- Act as the main point of contact for landlords, tenants and contractors
- Carry out regular property inspections and maintenance visits
- Arrange and coordinate repairs, maintenance works and contractor appointments
- Conduct property visits with prospective tenants where required
- Manage tenant move-ins, including preparing tenancy paperwork and agreements
- Handle tenancy renewals and ensure relevant documentation is kept up to date
- Respond to tenant and landlord enquiries via telephone, email and in person
- Maintain accurate property records and ensure all information is updated correctly
- Liaise with internal teams regarding accounts, invoices and property matters
- Process invoices and support payment administration
- Assist with rent queries and follow up any outstanding arrears
- Manage keys, utilities and general property administration
- Ensure all activities are completed in line with legislation and company procedures
About You
We are looking for someone who:
- Has previous experience within lettings, property management, housing or a similar customer-focused environment (desirable)
- Has excellent communication and relationship-building skills
- Provides a high level of customer service
- Is organised, proactive and able to manage competing priorities
- Has strong attention to detail and excellent administration skills
- Is confident handling queries and resolving issues professionally
- Can work independently while contributing positively to a team
- Has a willingness to learn and develop within the property sector
- Is confident using Microsoft Office including Word, Excel and Outlook
- Holds a full UK driving licence (required)
What’s on Offer
- Temporary-to-permanent opportunity
- Competitive salary of £29,000 – £31,000
- Monday to Friday working hours
- Supportive team environment
- Training and development opportunities
- Long-term career progression within property management
- Company benefits package
If you are looking for a varied Lettings Property Manager opportunity where you can develop your skills within a growing team, we would love to hear from you.
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