Looking to build a career in ecommerce and online marketplaces? Join a growing online retailer where you’ll play a key role in supporting customers across Amazon, eBay and B&Q Marketplace, helping to deliver excellent customer experiences while developing valuable marketplace expertise.
About You
- Customer service experience within ecommerce, retail or online sale
- Confident communicating by phone, email and online messaging
- Organised, detail-focused and able to multitask effectively
- Experience with Amazon, eBay or marketplace platforms is advantageous
What You’ll Be Doing
- Managing customer enquiries across multiple marketplace channels
- Resolving delivery issues, returns, refunds and customer claims
- Handling customer calls and supporting order completion
- Maintaining account health through excellent customer service
Where You’ll Be Based
Your office will be commutable from Wakefield, Leeds, Huddersfield and surrounding areas.
For an informal chat, please get in touch with Alex Hampson. Don’t worry if your CV isn’t up to date. We’d rather have the chance to discuss and can run through the application process after.
MET Marketing is acting as an employment agency in relation to this Marketing job.
Your application and interest in this vacancy will be treated with the strictest confidence at all times. Please feel free to request a copy of our privacy policy at any time. This can also be downloaded from our website. Your details may be kept on record so we can contact you about this or other relevant opportunities in future. Your details will not be passed to third parties without your consent. You can request for them to be removed from our database at any point.
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