One-to-Many Scale CSM – Post-Onboard, Data-Driven

Fathom is seeking a Customer Success Manager to own the post-onboarding relationship for high-volume accounts, ensuring clients derive full value from our products. The role requires close collaboration with various teams and acting as an internal expert for the Engineering vertical.

The ideal candidate will have at least two years in customer success roles, experience in CRM management, and strong communication skills. This position entails driving customer satisfaction and optimizing data processes.

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