About the Company
OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award‑winning services within facilities management, hard services, cleaning, security and catering.
About the Role
We are recruiting for an Area Manager overseeing a prestigious railway contract. The role requires efficient management and a safety‑centric approach in a fast‑paced environment while maintaining high standards and meeting tight deadlines.
Key Responsibilities
Task Allocation and Standards Maintenance
- Efficiently delegate tasks to cleaning teams, ensuring adherence to specifications and reporting to the Fleet Presentation Manager.
- Monitor completed work, rectify subpar standards, and maintain accurate documentation.
Standardisation and Efficiency
- Regularly review cleaning tasks and processes to ensure efficiency and effectiveness within the region.
- Verify equipment safety and functionality while overseeing correct material usage.
Operational Management
- Manage team workloads, ensuring fair distribution and budget adherence for worked hours.
- Provide on‑the‑job training to ensure correct methods and practices.
- Ensure site rotas are in place, deploying resources effectively to address daily challenges.
- Regularly review specifications with the client and senior management.
Effective Communication and Feedback
- Liaise with teams to address feedback promptly, ensuring immediate resolution and long‑term improvement.
- Monitor completion of KPIs, timesheets, and necessary forms within set timelines.
Recruitment and Training
- Oversee recruitment for supervisory and entry‑level positions, identifying and fulfilling training needs.
- Manage stock and equipment orders effectively.
Contractual Responsibilities
- Conduct audits and training sessions, being available on a rotational on‑call basis.
- Lead day‑to‑day operational management within the regional contract.
Client Interaction and Reporting
- Interface with clients, service providers and stakeholders, conducting contractual reviews and evaluations for the regional area.
Candidate Criteria
- Right to work in the UK.
- Travel required – cost covered by the business.
- Strong organisational and management capabilities within a safety‑oriented environment.
- Ability to manage under pressure, meeting stringent deadlines while maintaining high‑quality standards.
- Effective communication with stakeholders at all levels.
Equal Opportunities
We are an equal‑opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills and backgrounds. We encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability or age.
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