Hybrid Service Operations Analyst

Future of London is seeking a Service Analyst to work within Service Operations, responsible for managing service performance and supporting lifecycle functions. Candidates must demonstrate ITSM experience and possess strong analytical skills.

The successful applicant will cultivate relationships to enhance user experience and manage transitions of services. The role includes responsibilities in Knowledge Management, ensuring effective communication among stakeholders.

Benefits include a final salary pension scheme, free travel on the TfL network, and hybrid working arrangements.

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