Planner

Planner/Scheduler – Glasgow – Salary up to £29,000

Are you organised, detail-oriented, and experienced in coordinating schedules and customer activities? We are seeking aPlanner to join a busy and supportive team.

Key Responsibilities:

• Receive and manage calls in support of sales and service activities, ensuring enquiries are handled professionally and any issues are resolved efficiently.
• Plan and schedule engineers’ daily workloads in a logical, cost‑effective, and timely manner.
• Assign and distribute jobs to engineers, escalating ongoing issues where necessary.
• Maintain clear communication with clients, engineers, and colleagues to ensure work is completed to the required standard.
• Support general administrative duties, including record-keeping, reporting, and updating job management systems.
• Monitor workloads and proactively plan ahead to ensure smooth day‑to‑day operations.

Requirements:

• Proven experience in a planning or coordination role with a strong customer service focus.
• Excellent telephone manner and professional communication skills.
• Strong organisational, time management, and multitasking abilities.
• Ability to prioritise tasks and work under pressure to meet deadlines.
• Computer literate with experience using planning or job management systems.
• Team player with a proactive and positive approach.
• Awareness of health and safety procedures and commitment to working safely.

Salary & Benefits:

• Salary up to £29,000 DOE
• Competitive benefits package
• Opportunities for professional development and career progression
• Company pension
• On site parking

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