Repairs Planner

Job Title: Repairs Planner

Location: Finsbury Park, London

Rate: £17.84 per hour (Umbrella PAYE)

Hours: 40 hours per week

Contract: Temporary to Permanent

Our client, a leading contractor delivering repairs and maintenance services within the social housing sector, is seeking an experienced Repairs Planner to join their team based in Finsbury Park.

This is a busy and fast-paced role requiring excellent organisational skills, strong customer service experience, and the ability to effectively schedule and coordinate repair works for a team of operatives.

Key Responsibilities

• Scheduling and planning repair and maintenance appointments for operatives.
• Managing and optimising diaries to ensure efficient delivery of repair works.
• Liaising with tenants, operatives, subcontractors, and internal departments.
• Monitoring the progress of jobs and rearranging appointments where necessary.
• Updating and maintaining accurate records on internal systems.
• Handling inbound and outbound calls relating to repairs and maintenance requests.
• Ensuring service levels and performance targets are met.
• Providing excellent customer service at all times.

Requirements

• Previous experience working as a Repairs Planner, Scheduler, Works Planner, or similar role.
• Experience within social housing, housing repairs, property maintenance, or a similar environment is highly desirable.
• Strong administrative and organisational skills.
• Excellent communication and customer service abilities.
• Experience using scheduling or workforce management systems.
• Ability to work effectively under pressure and manage a high volume of tasks.

What Our Client Offers

• £17.84 per hour (Umbrella PAYE).
• Full-time position, 40 hours per week.
• Opportunity to secure a permanent position following a successful temporary period.
• Stable, long-term work with an established social housing contractor.
• Supportive team environment and ongoing development opportunities.

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