Senior Digital Marketing & Operations Manager EMEA
Location: Wokingham, Berkshire, United Kingdom (also multiple EMEA offices).
Purpose
The Senior Digital Marketing & Operations Manager EMEA for MENTOR owns the execution of a coordinated omnichannel marketing approach across priority markets. The role ensures strong alignment between global strategy and local activation, translating priorities into clear, actionable plans and accelerating execution.
Responsibilities
- Define and lead EMEA digital strategy and omnichannel engagement based on aligned global digital strategy.
- Integrate digital capabilities into brand and portfolio ensuring effective execution.
- Establish KPIs and analytics frameworks for digital initiatives.
- Drive adoption of emerging technologies and personalization.
- Translate EMEA and global priorities into clear execution plans.
- Ensure fast and effective localization through Product Managers in each geography.
- Ensure content is consistent, compliant, and easy to adapt locally.
- Coordinate efficient use of central content with local customization.
- Design and implement integrated marketing plans across CRM, digital, field, and media channels.
- Define and activate customer journeys (healthcare professionals and patients).
- Lead / work with a team of Product Managers aligned to priority markets.
- Coordinate agencies and ensure efficient use of budgets.
Qualifications & Requirements
- Bachelor’s degree required (business, marketing, or related field).
- Master’s degree or MBA or equivalent experience preferred.
- 7 years of validated experience in marketing, digital marketing, or commercial roles in healthcare, aesthetics, or regulated industries preferred.
- Strong experience in multichannel / omnichannel marketing execution.
- Confirmed ability to lead regional or multi-country projects.
- Strong project management and planning skills.
- Experience with performance tracking, analytics, and critical metric frameworks.
- Ability to translate strategy into clear, actionable execution plans.
- Strong communication and partner alignment skills.
- Tight-knit collaboration attitude and ability to work across functions and geographies.
- Ability to balance standardization and local flexibility.
- Willingness to travel across EMEA as needed.
Preferred Skills
- Analytics Dashboards
- Brand Positioning Strategy
- Consulting
- Content Management
- Content Marketing
- Cultural Communications
- Customer Analytics
- Customer Journey Mapping
- Digital Channels
- Digital Marketing
- Digital Trends
- Organizing
- Report Writing
- Strategic Thinking
- Technical Credibility
- Technologically Savvy
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